College of the Siskiyous

COVID-19 Students

The health and safety of our students is our number one priority. As we transition to remote instruction, we understand that students may have a number of questions. The FAQs below serve as a source of information and will be updated as changes occur. If students have questions not listed, feel free to email the Office of Academic Affairs at

Frequently Asked Questions for Students

(Edited June 15, 2020) College of the Siskiyous (Siskiyous) is closed to the public. Only essential personnel and students who live on campus are allowed entry.

During the summer, services are available remotely Monday – Thursday, 8:00 am to 5:00 pm (closed on Fridays through August 7). The ASC and Library are currently closed and will resume operations on August 24, 2020.

(Edited June 15, 2020) The college will be offering classes in all formats in the Fall Semester: Face-to-Face, Hybrid and Online. Due to the COVID-19 pandemic, Fall face-to-face courses could be subject to cancelation or converted to remote instruction at any time. Access to technology (computer, internet and web cam) is highly recommended for all classes.

(March 20, 2020) Yes! Students have free access to a wide range of student success workshops. To access online resources, visit ( and follow the next steps:

  • Create an account
  • Fill out the information about who you are and where you study
  • Start utilizing online orientation and student success workshops

Here's a screencast that shows you how to log in and what’s included in the site.

(March 30, 2020) A step-by-step tutorial on accessing the Academic Success Center (ASC) Canvas shell can be accessed here: ASC Canvas modules include:

  • Tutoring: Zoom tutoring with the ASC tutors you know and love
  • Answers: Post your question to the subject-specific "Ask a Tutor" discussion boards, and receive a response within 24 hours Monday - Friday
  • Proctorio Guide: If you have access to a computer and a webcam, you can take Proctorio-enabled exams without the use of ASC Chromebooks. This guide helps prepare you and your technology.
  • Academic Resources: A collection of high-quality academic supports and resources for a host of subjects
  • Wellness Resources: A collection of resources to help each student navigate this challenging time and persevere
  • Campus Resources: Links to a variety of campus resources that remain available during the campus closure

(Edited March 26, 2020) For students who don't have access to a computer, please contact Basecamp HQ to learn about the College's laptop loaner program: (530) 938-5376 or Additionally, if you have a laptop or other technological device, you can access the College's WiFi from any of our Weed Campus parking lots.

There are also reduced cost or free internet access resources through the California Community College Chancellor's Office:

Mobile Hot Spots: (*Please note, depending on your location, the hot spot may not work)

(Edited June 15, 2020) Support in accessing Siskiyous email and Canvas is available through the Help Desk. Students can call the Student Help Desk at (530) 938-5523 or email at during the the month of June, helpdesk hours are Monday - Thursday 9:00 am - 2:00 pm.

(Edited March 19, 2020) Minimize contact, and avoid shaking hands and high-fiving. Stay at least 6 feet from individuals. It's recommended that you avoid any major city in the US, gatherings of more than 50 people, bars, clubs, arcades, shopping malls, nursing homes and hospitals.

(June 15, 2020) Each individual should do what is best for them and their unique needs. High risk individuals (individuals over 65 and those with underlying health conditions) require additional vigilance. In general, public health agencies say that the best preventative measures are simple good hygiene practices:

  • If you are sick, stay home. Anyone with even mild symptoms should stay home.
  • Wash your hands often, especially before you eat, after using the restroom or blowing your nose, coughing or sneezing. If you cannot wash your hands with soap and water for 20 seconds, use a hand sanitizer with at least 60% alcohol.
  • Avoid touching your eyes, nose and mouth in case your hands are not clean.
  • Cover your nose and mouth when you cough or sneeze. Use your sleeve if you don’t have a tissue handy and wash your hands. If you have these symptoms, stay away from campus.
  • Avoid sharing objects like cups, food and drinks.
  • Practice healthy habits. Get plenty of sleep, stay active, manage your stress, drink plenty of fluids and eat nutritious foods.

In an effort to protect others, in case you are asymptomatic, it’s highly recommended you wear a mask in public. When on the College of the Siskiyous campus, it is required that all individuals wear a mask.

The Library is physically closed for the Summer but library staff is still here to support you! Go to the Library website for more information about research help, textbooks, and book checkouts:

(June 15, 2020) Yes! The ASC is offering both NetTutor and Zoom tutoring online 24 hours a day/7 days a week. Students with questions about tutoring or anything ASC-related, can visit the Canvas ASC. Zoom drop-in hours are available Monday - Thursday 9:00 am - 12:00 pm.

(March 30, 2020) A step-by-step tutorial on accessing the Academic Success Center (ASC) Canvas shell can be accessed here:

(March 19, 2020) You can call the ASC Help Desk at (530) 938-5523 or

(March 24, 2020) The California Community Colleges have an online Wellness Resource for students with a 24/7 Crisis Hotline: The CDC has also provided a number of helplines and resources: Students also have the option to speak with their Instructor or reach out to Counseling Services / Phone: (530) 938-5353.

(June 15, 2020) The majority of scheduled Summer courses are being offered via Distance Education. Face-to-Face classes are subject to cancellation or conversion to remote instruction.

If you plan to register for Fall 2020 classes, face-to-face classes are subject to cancellation or conversion to remote instruction. If a face-to-face class is converted to remote instruction, you will still be expected to attend the course, remotely, on the days and times specified.

If you have never taken an online/remotely instructed course, please see the question 'I have never taken an online or remotely instructed class, is there anything that can help me prepare?'

If you do not have access to a computer and/or internet, please see the question 'I don't have access to a computer and/or internet. How do I participate in my classes?' Access to technology (computer, internet and web cam) is highly recommended for all classes.