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Frequently Asked Questions (FAQs)
General Library Information
Where is the Library located?
What are the Library's hours?
How do I contact the Library?
What is the mission of the Library?
What are the Library's student learning outcomes (SLOs)?
Getting and Using a Library Card
How do I get a library card?
Can I get a library account if I am not a student and I don't work for the College?
What is my library account username and password?
What if I forgot my password?
How do I know if I have books checked out and when they are due?
How many books can I check out?
How long do books check out for?
How do I return my books?
The book I want is checked out. Can I get on a waiting list?
Can I have books sent to me in Yreka?
How do I renew my books?
My book is overdue. How much are the late fees?
I lost my book. How much do I owe?
What is "Food for Fines"?
The Library's Collections
What kind of stuff does the Library have?
Does the Library have textbooks?
Does the Library have any ebooks?
What is the Mount Shasta Collection?
Does the Library have books for fun?
Library Research
I need to find information for a homework assignment. Can somebody help me?
Any suggestions for improving my search results in the catalog/databases?
How do I find a book in the Library?
How do I find an ebook?
How can I find magazine and journal articles?
How can I find local newspaper articles?
I have a citation for an article. How do I know if the Library has it?
The Library doesn't have a copy of the book/article/other material that I want for my research. Can the Library borrow a copy for me from another library?
I'm having problems logging into the online databases from home. What's wrong?
Why are the databases saying that I'm "blocked" when I try to log on from home?
Does the Library offer any classes on how to do research?
Interlibrary Loan (ILL)
What is Interlibrary Loan?
What can I borrow?
How do I submit an Interlibrary Loan (ILL) request?
How many things can I borrow?
How long will it take for my item to come in?
How long do I get borrow the item?
How much will it cost?
Library Facilities
Does the Library have computers I can use?
Does the Library have a scanner?
Can I print at the Library?
Does the Library have a photocopier?
Does the Library have a VCR or DVD player?
Does the Library have a microfilm reader?
Does the Library have headphones that I can borrow?
What accommodations does the Library have for people with disabilities?
Does the Library have a group study room?
Does the Library have quiet places to study?