Getting Started with Navigator

Navigator at Siskiyous

Navigator

Once you have applied for admission to College of the Siskiyous through OpenCCC and received your student ID and Navigator user name, the Navigator portal is your one-stop location for COS information. Navigator is where you register for classes (go to the Student tab once you've logged in), check on the status of your classes and grades, access your COS student email account, and more. For more information about the application process, please see our Apply & Register page.

If you are having problem with access to your online course, please see the Online Student Help page. If you are having problems with your student email, please see the Student Email page.

Support Hours Summer 2016

Monday - Thursday: 10:00 am - 5:00 pm
Phone: (530) 938-5523(530) 938-5523
Email: Student Help Desk

Navigator FAQs

Do I have to “Apply for Admission” before registering for classes?
How do I log in to the portal?
What if I don't know my User Name or Password?
Do I need to use a particular browser for Navigator to work properly?
How do I get rid of the security message that always pops up?
Can I change my User Name?
What are the steps involved in registering for classes using Navigator?
What if I get a “Registration Add Error” message?
How does the waitlist work?
How do I pay for my classes?
What are the days of the week abbreviations?
Where can I get help?

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Do I have to Apply for Admission before logging in to Navigator and registering for classes?
Yes. If you have not attended COS before, you will need to create an OpenCCC account and Apply for Admission to COS through OpenCCC. Once you have completed your application, you will receive your COS Student ID number, as well as your User Name for logging into Navigator. If you need assistance with the application process, email to the COS Student Help Desk.

How do I log in to the portal?
Log in to the portal with your User Name and your 6-digit birthdate (mmddyy) as your initial Password. You will immediately be prompted to change your password and set two security questions. Once you have gone through this process, you will always be able to get your password if you have forgotten it by choosing "Forgot Password?" from the portal login screen.

You can NOT log in to this portal with your Student ID (S#), but will need to log in with your User Name. See the answer to the next question for how to find your User Name if you know your S#.

What if I don't know my User Name or Password?

If you have forgotten your password, click on Forgot Password? from the Navigator login page. Enter your User Name, and then answer at least one of your security questions. If you don't know your User Name, email your name, date of birth, and last 4 digits of your SSN, listing an email address COS has on record for you, to Student Help Desk or call (530) 938-5523(530) 938-5523.

Do I need to use a particular browser for Navigator to work properly?
To log in and use the system effectively, you should be using the latest version of one of the following Internet browsers:

  • Windows
    Internet Explorer
    FireFox
    Safari
  • Macintosh
    Firefox
    Safari

If you are trying to log in to the system using another browser, you may experience difficulties.

How do I get rid of the security message that always pops up?
If you are being prompted to allow non-secure content, choose the option to allow it so you will be able to see items in the portal that are brought in from other sources. In Internet Explorer, if you would like to disable this prompt, go to Tools> Internet Options> Security> Custom Level> Display and select Mixed Content:Enable.

Can I change my User Name?
No. Your User Name is set when you first register for classes and the same User Name stays with you for as long as you are a student at College of the Siskiyous.

BACK TO NAVIGATOR FAQs

What are the steps involved in registering for classes using Navigator?

  • Go to the Navigator Portal by clicking on the Navigator logo on the College's main web page or the link at the top left on this page.
  • Log in to the portal with your User Name and Password (see Navigator FAQs for assistance)
  • Go to the Student tab
  • Select Look Up Classes / Register Online on the Registration Tools channel
  • Select the Term in which you want to register
  • Conduct a Class Search for the classes you want
  • Check the box next to the class you want to take and click on Register or click Add to Worksheet. To keep adding classes, scroll to the bottom of the page and enter the 4-digit CRNs in the boxes then Submit Changes
  • If a class has already started, you will be taken to a Registration Add Authorization Code page. Next to the box labeled INCOMPLETE, you must enter a four-digit code that you have to get from the instructor. After entering the code, click the Validate button, then Submit Changes, at which point you should see your current schedule.
  • Check your current schedule for accuracy and proceed to Pay Fees at the bottom of the page
  • Review the fees you owe and note the total amount. Select Credit Card Payment at the bottom of the page, complete the BOGW form, or submit a Financial Aid Application
  • Be sure to use the Back to Student Tab to return to the portal, NOT the browser Back button

What if I get a “Registration Add Error” message?
                Prerequisite and Test Score error – The class you have checked for registration has a prerequisite requirement which must be approved by Counseling and Support Services. Please contact Counseling and Support Services at (530) 938-5353(530) 938-5353.

                Repeat exceeds 0 for satisfactory grade count – Most classes at COS may only be taken one time. Some classes are repeatable; these are noted in the COS Catalog. This repeat message means that you have taken the class the maximum number of times allowed. If you feel this is an error, please contact Counseling and Support Services at (530) 938-5353(530) 938-5353.

BACK TO NAVIGATOR FAQs

                Time conflict with CRN XXXX – This means the new class that you have requested to add is conflicting (in whole or in part) with at least one of the classes already on your schedule. Check the days and times of your classes for the conflict. At this time, you will only be able to register for one of the conflicting classes online. If there is an overlap, you must complete an Overlapping Classes Permit that must be signed by both instructors and the appropriate Area Dean then submitted to the Enrollment Services Office to register for the overlapping class. The Overlapping Classes Permit and Add/Drop form are available in the Forms for Students area of the COS website.

                You may NOT add or drop classes due to holds on your record – You may view your holds by selecting View Holds from the Student Records menu. The typical holds are for:
Payment – If you owe more than $50, you will need to pay the fees in order to register for classes (or add/drop classes)
Dismissal – If you are on Academic or Progress Dismissal, you will need to meet with a counselor

How does the waitlist work?
See the Waitlist Procedure page for further information on waitlists.

How do I pay for my classes?
You may pay for classes by credit card, debit card, cash, check, or if you qualify, by Financial Aid or the Board of Governors Fee Waiver (BOGW). The online system allows you to pay by credit card, debit card or by completing and submitting a BOGW form. If you qualify for BOGW, it will be posted to your account within one week.

What are the days of the week abbreviations?
U = Sunday
M = Monday
T = Tuesday
W = Wednesday
R = Thursday
F = Friday
S = Saturday

Where can I get help?
If you are having trouble logging in to Navigator, send your name, date of birth, and last 4 digits of your SSN to the Student Help Desk from an email address the school has on file for you, and we will send your User Name and password. You can also call (530) 938-5523(530) 938-5523. See support hours above.

If you are having trouble with any other registration function, email registration@siskiyous.edu or call (530) 938-5500(530) 938-5500.


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