College of the Siskiyous

Student Help Desk

Student Help Desk

The Student Help Desk is located in the Academic Success Center (LRC-2) and provides free assistance with technology issues related to MySiskiyous, student email, and Canvas

Please click on the links in the navigation bar to the left to discover if your problem is answered in our support pages or in the Frequently Asked Questions under each topic. Visit the Academic Success Center, email or call for Student Help Desk support.

Wireless Networks

COSpublic provides internet access for visitors on the COS campuses. This wireless network includes alumni, conference participants, and guests. This open network that requires no authentication, and therefore, the traffic is unencrypted. Wireless users are limited to 15 MBs per session. Users are unable to see each other or access anything local to the COS network.

EagleNet is intended to be the primary wireless network used on campus by COS faculty, staff, and students for internet access only. The network uses WPA2 encryption and requires the password, Eddy, for authentication. Users have no limitation on bandwidth but will be unable to access anything local to the COS network.

COSstaff requires your COS username and password to authenticate. This network uses encrypted WPA2 encryption. Users sessions will be secure, have no limitation on bandwidth, and will have full access to the network similarly as being connected to the wired network.

Contact Student Help Desk

Spring Semester 2021 (February 1 – May 27) hours:

Monday: 8:30 am - 3:00 pm
Tuesday: 8:30 am - 3:00 pm
Wednesday: 8:30 am - 3:00 pm
Thursday: 8:30 am - 3:00 pm
Friday: 9:00 am - 1:00 pm

Drop-In Zoom Room:
Phone: (530) 938-5523