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Technology Services

Technology Services

Welcome

Technology Services at College of the Siskiyous provides technology-related services to the entire district on both Weed and Yreka campuses, including desktop computing, copying/printing, computer lab and classrooms, network and connectivity, telephones and videoconferencing, and the Banner student information system. Our offices are located in the Learning Resources Center on the Weed campus and the TTC building on the Yreka campus.

Mission

Our mission is:

  • To provide the highest quality technology-based services in a cost-effective manner
  • To be a leader in customer service
  • To establish systems, processes, and solutions based on best practices and industry standards while prioritizing student success

General goals in support of this mission are:

  • Recognition as providers of excellent service
  • Knowledge creation and sharing through research and innovation
  • Robust, reliable, and secure technology infrastructure
  • Respected and professional staff who exemplify leadership qualities
  • Effective communication with the campus community

Wireless Networks

COSpublic provides Internet access for visitors to both the Weed and Yreka campuses as well as for personal devices belonging to staff and faculty. Those who use this network should be aware that it is an open network that requires no authentication and does not encrypt traffic. Users are unable to see others on the public network and have no access to the COS internal data network. Bandwidth is limited to a maximum of 10Mbps upload and 13Mbps download for each device.

Lodges provides Internet access for residents of the Juniper and Ponderosa Lodges. It is dedicated to course work and, consequently, blocks gaming applications such as Xbox and PlayStation and gives priority to videoconferencing and voice-over-IP traffic. Like COSpublic, those who use this network should be aware that it is an open network that requires no authentication and does not encrypt traffic. Users are unable to see others on the public network and have no access to the COS internal data network.

WeedStaff WiFi provides access to the COS internal data network. Connection to this network is restricted to COS-issued devices used by COS employees. Those desiring a connection to this network must submit a request to Technology Services to configure their device to connect.

For Technical Assistance

Students

Email: studenthelpdesk@siskiyous.edu
Phone: (530) 938-5523

Faculty and Staff

Email: techservices@siskiyous.edu
Phone: (530) 938-5222

If you are an employee and are experiencing a technical problem, please fill out a HelpDesk request.