We are happy to offer NetTutor to College of the Siskiyous students enrolled in and attending classes that lead to a certificate, graduation, or transfer. NetTutor provides online tutoring sessions, question drop-off and writing assignment feedback. Writing assignments and questions can be submitted 24 hours a day, every day of the week. All questions or writing submissions to NetTutor will maintain a 48-hour turnaround time. Online tutoring sessions will follow the NetTutor subject hours for the semester. NetTutor subject hours can be found by following the NetTutor link in your Canvas course. NetTutor differs from our own ASC online tutoring in that you will not always meet with the same tutor. By working with our ASC tutors, you are able to develop an ongoing, supportive relationship with a specific tutor. NetTutor, however, may be available during times when ASC tutors are not scheduled. Contact the tutoring office for more information.
How to get started
To use the NetTutor service, click on the NetTutor link on the left sidebar of your Canvas class.
Here is an informational video that walks you through the steps to using NetTutor
The Q&A Center allows you to ask a question off line, which a tutor will usually answer within 24 hours. When an answer has been prepared, you will receive an email notifying you that your question is ready. After you review the answer, you can ask a follow-up question.
NetTutor works with Windows and Macintosh, and on almost any browser. After you log in, a browser test will confirm that your computer is compatible with NetTutor. If anything is missing, the test will tell you where to find it. You may try the browser test
directly by visiting: http://html5test.com/
If you have any questions or technical difficulties, click the Customer Service Request link and fill out the form. You may also call our Customer Support Team at 1 (813) 674-0660 x204.
Preparing for Tutoring Sessions
Are you prepared to become an active and independent learner? If you come prepared for online tutoring, the assistance will be more beneficial and helpful.
Log into a tutoring session early in the semester. When you first begin to experience
difficulty in a class, seek assistance immediately. If you seek tutoring assistance the day
before an exam, or when you feel that you may be in danger of failing a course it may be
too late. It is best to envision online tutoring as supplementary to what you are covering
in your course.
Assume responsibility. A tutor’s role is to help you learn how to do your course work,
not to do it for you. Tutors can provide support and insight, as well as guide you in
problem solving. Our central goal is for you to become an independent learner.
Read all pertinent material before meeting with a tutor. Try to work all assigned
problems prior to the session, and bring your work to the tutoring session for the tutor
to review. This will allow you to ask specific questions about issues you may have and
pinpoint particular difficulties you may have experienced.
Aim to engage in tutoring sessions in an active manner. You will reap more benefits
from assistance if you are the one doing the work.
Set reasonable goals about what can be accomplished. Always keep in mind that it is not
realistic or feasible to ask questions about a semester’s worth of material in one
Be patient during particularly busy tutoring times (e.g. mid-terms, final exams, etc.).
Do not hesitate to say, "I am still having difficulty understanding this type of problem.
Could we go through it one more time?"
Review your recorded live tutoring session on a consistent basis. Try to continually
expand your understanding of the material as you strengthen your knowledge base.
If you have questions, you may contact the NetTutor Customer Support team by submitting a support request via links on the NetTutor or WorldWideWhiteboard webpages, calling 1 (813) 674-0660 x 204, or emailing firstname.lastname@example.org.