College of the Siskiyous

Technology Services


Contact Technology Services

Email: techservices@siskiyous.edu
Phone: (530) 938-5222

Technology Services

Welcome

Technology Services at College of the Siskiyous provides technology-related services to the entire district on both Weed and Yreka campuses, including desktop computing, copying/printing, computer lab and classrooms, network and connectivity, telephones and video conferencing, and the Banner student information system. Our offices are located in the Learning Resources Center on the Weed campus and TTC building on the Yreka campus.

Mission

Our mission is:

  • To provide the highest quality technology-based services in a cost-effective manner
  • To be a leader in customer service
  • To establish systems, processes, and solutions based on best practices and industry standards while prioritizing student success

General goals in support of this mission are:

  • Recognition as providers of excellent service
  • Knowledge creation and sharing through research and innovation
  • Robust, reliable, and secure technology infrastructure
  • Respected and professional staff who exemplify leadership qualities
  • Effective communication with the campus community

Passwords

Under our new requirements, passwords must:

  • be at least 12 characters
  • contain characters from three of the following categories:
    • uppercase characters (A through Z)
    • lowercase characters (a through z)
    • digits (0 through 9)
    • special characters (such as !, $, #, %)
  • not contain your first or last name

In addition, we recommend you:

  • do not use your birthday (especially if it is proudly displayed on Facebook)
  • use a passphrase (three or four random words that you can remember easily)
  • do not use your pet's name (especially if it is all over your public Instagram)
  • use a different password for work and personal accounts (or every account)

Note: you should never share your password with anyone else.

Wireless Networks

COSpublic provides internet access for visitors on the COS campuses. This wireless network includes alumni, conference participants, and guests. This open network that requires no authentication, and therefore, the traffic is unencrypted. Wireless users are limited to 15 MBs per session. Users are unable to see each other or access anything local to the COS network.

EagleNet is intended to be the primary wireless network used on campus by COS faculty, staff, and students for internet access only. The network uses WPA2 encryption and requires the password, Eddy, for authentication. Users have no limitation on bandwidth but will be unable to access anything local to the COS network.

COSstaff requires your COS username and password to authenticate. This network uses encrypted WPA2 encryption. Users sessions will be secure, have no limitation on bandwidth, and will have full access to the network similarly as being connected to the wired network.

College Buys Software Purchases

CollegeBuys, powered by the Foundation for California Community Colleges, offers discounts of up to 85 percent on a wide-range of educational products—from industry-leading software and technology to high quality office and classroom furniture. These offers are made available to eligible buyers, including California Community College students, faculty, staff, educational institutions, and public agencies. By tapping into the enormous aggregate buying power of the largest higher educational system in the nation, CollegeBuys saves millions of dollars each year for colleges and students.

Students can purchase Microsoft Office Professional Plus software for $39.99 — available exclusively through CollegeBuys for California Community College students. This price, negotiated by CollegeBuys on behalf of our system, is the lowest offered anywhere for our students.

Contact Technology Services

Students

Email: studenthelpdesk@siskiyous.edu
Phone: (530) 938-5523

Faculty and Staff

Email: techservices@siskiyous.edu
Phone: (530) 938-5222

If you are an employee and are experiencing a technical problem, please fill out a HelpDesk request.